Privacy Policy

1. Introduction

HireHub (“HireHub”, “we”, “our”, “us”) operates an online recruitment and AI-powered job matching platform accessible via www.hirehub.cloud and app.hirehub.cloud (the “Platform”).

We are committed to protecting your personal data and respecting your privacy in accordance with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Applicable UK privacy and electronic communications regulations

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you use our website, platform, and related services.

2. Data Controller Information

HireHub is the data controller responsible for your personal data.

Company Name: HireHub
Registered Office: HireHub Digital Service Ltd, 142b Station Road, London, England, E4 6AN
Company Registration Number: [Insert Number]
Contact Email: [email protected]

For data protection enquiries, contact: [email protected]

3. Scope of This Policy

This policy applies to:

Employers using the HireHub platform
Candidates creating profiles or uploading CVs
Website visitors
Advertising and press enquiries
Support enquiries

4. Personal Data We Collect

We collect personal data in the following categories:

4.1 Information You Provide

Employers:

Name
Company name
Company number
Address
Business sector
Contact details
Job postings
Payment information
Communication records

Candidates:

Name
Contact details
Location and postcode
CV uploads
Employment history
Education history
Skills and preferences
Profile photo (optional)
Salary expectations

Support & Enquiries:

Contact information
Message content
Attachments

4.2 Verification & Security Data

Where identity verification is selected:

Government-issued ID data (processed via third-party provider)
Verification status
Timestamp records

Security data:

Multi-factor authentication data
Login timestamps
IP addresses
Device information
Fraud monitoring logs

4.3 Automatically Collected Data

Browser type
Device type
Operating system
IP address
Usage data
Cookies and tracking data

5. How We Use Your Data

We process personal data for the following purposes:

5.1 Account Management

Creating and maintaining user accounts
Providing access to dashboards
Managing subscriptions

5.2 Job Matching & AI Services

Analysing job descriptions
Matching candidates with roles
Generating AI-assisted CV content
Improving match accuracy

5.3 Verification & Trust

Processing identity verification
Issuing verification badges
Supporting fraud prevention

5.4 Payments

Processing subscription payments
Issuing invoices
Managing billing records

5.5 Platform Improvement

Monitoring usage trends
Analysing performance
Improving system security

5.6 Legal & Regulatory Compliance

Meeting statutory obligations
Preventing fraud
Responding to lawful requests

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – to provide platform services
Legitimate interests – improving services and preventing fraud
Consent – marketing communications and certain optional services
Legal obligation – compliance with applicable laws

7. AI & Automated Processing

HireHub uses artificial intelligence to:

Analyse CV content
Match candidates to job descriptions
Evaluate skill compatibility
Apply salary alignment thresholds

AI tools assist in identifying potential matches. Final hiring decisions are made solely by employers.
Users may contact us regarding concerns about automated processing.

8. Data Sharing

We may share personal data with:

Employers (candidate profile visibility)
Candidates (job listing visibility)
Identity verification providers
Payment processors
Hosting and infrastructure providers
Analytics providers
Legal or regulatory authorities where required

We do not sell personal data.

9. International Data Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including:

Adequacy regulations
Standard contractual clauses
Approved transfer mechanisms

10. Data Retention

We retain personal data:

For as long as accounts remain active
For a reasonable period after account closure
As required for legal or tax purposes
For fraud prevention and audit purposes

Users may request account deletion at any time.

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://www.ico.org.uk To exercise your rights, contact: [email protected]

12. Cookies & Tracking Technologies

We use cookies to:

Ensure website functionality
Analyse traffic
Improve user experience
Support security monitoring

Users may manage cookie preferences through browser settings or our cookie consent tool. Refer to our Cookie Policy for further details.

13. Security Measures

We implement appropriate technical and organisational safeguards, including:

Multi-factor authentication (MFA)
Encryption of data in transit
Secure hosting infrastructure
Role-based access controls
Regular security monitoring
Fraud detection systems
Backup and recovery systems

14. Children’s Privacy

HireHub services are intended for individuals aged 18 and over.
We do not knowingly collect personal data from minors.

15. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.

17. Contact Us

For privacy-related enquiries:

Email: [email protected]
Address: HireHub Digital Service Ltd, 142b Station Road, London, England, E4 6AN