HireHub

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Frequently Asked Questions (FAQs)

Clear Answers for Employers and Candidates Across the United Kingdom

HireHub is an AI-powered recruitment platform built for UK employers and job seekers. Below you’ll find detailed answers covering job posting, AI matching, verification, payments, CV tools, and platform security.

Employers FAQs

How do I post a job on HireHub in the UK?
Posting a job on HireHub is simple and structured:
  1. Create an Employer account.
  2. Verify your email and mobile number with enforced MFA.
  3. Enter your company details.
  4. Complete the job posting form including role type, salary range, location, and experience level.
  5. Choose your pricing plan.
  6. Publish immediately or schedule your job to go live.
Once published, your role appears in your Employer Dashboard and can be enhanced with AI-powered matching.
Post a Job Today

HireHub’s AI recruitment system evaluates:

  • Job description content
  • Salary range and defined tolerance alignment
  • Postcode proximity or remote preferences
  • Required experience
  • Transferable and cross-sector skills
  • Contract type (permanent, temporary, part-time, same-day, graduate)

The system generates compatibility-based candidate recommendations directly to your dashboard, helping reduce time-to-hire and improve shortlisting efficiency.

Yes. Employers can select subscription plans that provide direct access to the candidate database. Advanced filters allow you to search by:

  • Skills
  • Salary expectation
  • Location
  • Job type preference
  • Verification status

AI matching remains optional depending on your selected plan.

Employer pricing includes:

  • 1 Month Job Listing – £60 per job
  • 3 Month Job Listing – £150 per job
  • £50 Monthly Subscription
  • £500 Annual Access Plan

Optional AI add-ons may apply depending on your selected plan. All pricing is transparent and listed on the Pricing page.

Candidates can complete identity verification through secure API integration. Verified candidates display a visible badge on their profile, strengthening employer trust and confidence.

Employers may also require verification during the job posting.

Each live job includes a “Close on Hire” option within your Employer Dashboard. This helps maintain accurate listings and improves platform efficiency.

Candidates FAQs

To create your profile:

  1. Sign up using Google, Apple, Microsoft, or email.
  2. Verify your email and mobile number.
  3. Enable Multi-Factor Authentication.
  4. Complete your profile details.
  5. Upload your CV or use the AI CV Builder.
  6. Set your salary expectations and work preferences.

Your profile becomes visible to employers and enters the AI matching pool.

Create Your Profile
HireHub’s AI CV Builder is an intelligent tool that structures your education, experience, and skills into a professional UK-standard CV. The system:
  • Extracts relevant strengths
  • Organises your experience clearly
  • Improves discoverability in AI matching
  • Allows download after completion
This tool helps increase profile visibility across employer searches.
HireHub’s AI matching system analyses:
  • Your skills
  • Experience level
  • Location
  • Salary expectations
  • Contract preferences
  • Temporary or same-day work interest
Based on compatibility scoring, recommended roles appear in your dashboard.
Yes. HireHub supports:
  • Temporary jobs
  • Same-day roles
  • Ad hoc shift work
  • Part-time positions
  • Graduate and internship opportunities
Industries include retail, hospitality, warehousing, care, and more.

The verification badge confirms identity authentication through secure third-party integration. Verified candidates often receive stronger employer trust signals.

Candidates completing verification may receive an incentive voucher as outlined in the Verification page.

Payments FAQs

All transactions are processed through encrypted, PCI-compliant payment gateways.

Payment security includes:

  • Encrypted transaction processing
  • Secure tokenisation
  • Real-time monitoring
  • Structured subscription management

Employers and candidates can complete transactions confidently within a protected system.

Creating a profile and applying for jobs is free. Optional paid services include:
  • CV upload processing
  • AI CV Builder
  • Identity verification
  • Cybersecurity training
These services enhance visibility and profile strength.

Employers can manage billing and subscriptions directly within their dashboard. Payment history, invoices, and plan upgrades are accessible under Billing Settings.

Refunds are processed according to the HireHub Terms & Conditions. Details are available within the legal documentation section.

AI & Verification FAQs

HireHub’s AI evaluates:
  • Job description structure
  • Skill compatibility
  • Salary alignment within a defined tolerance
  • Experience overlap
  • Location proximity
  • Employment type preference
Matches are generated through consistent evaluation logic.
Yes. HireHub provides explainable match indicators, including:
  • Skill alignment
  • Salary compatibility
  • Location relevance
  • Experience overlap
This transparency supports informed decision-making.

AI matching can be included or optional, depending on your selected plan. Employers may also browse candidates directly through subscription access.

HireHub follows UK data protection regulations and GDPR standards.

Security includes:

  • Encrypted data storage
  • Role-based access controls
  • Secure hosting infrastructure
  • Continuous monitoring
  • Structured backup protocols

For full details, visit the Security and Data Protection pages.